General Terms

         This document provides the Terms of Service under which farmers and other agriculturalists, agricultural organizations, farmer bodies, corporate bodies, users may use AgroStar’s web and mobile application which are both owned and operated by M/S [Ulink Agri-Tech Private Limited] a Company Incorporated in India under the Companies Act, 1956, having its registered office at  AgroStar [S.No.:46/1, A1 Building, First Floor, Office No. 101 E-Space IT Park, Pune Nagar Road, Somnath Nagar, Wadgoan Sheri, Pune, Maharashtra 411014].

         Please read these Terms of Use carefully before using the Website/App. Your access to and use of the website/App is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the website and/or app. By downloading, installing, accessing or using User acknowledges and agrees that he/she is legally competent and is entering into a legally binding contract with AgroStar Private Limited in respect to his/her use of the Website/App which contract includes all Supplementary Terms.

         The User acknowledges and agrees that a printed version of this contract and/or any electronic communication by ULink Agri-Tech Private Limited shall be admissible in judicial or administrative proceedings based upon or relating to this contract and/or your use of the Website/App to same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

         The User is responsible for all access to the Website/App through his/her mobile device/login id and for bringing these Terms of Use to the attention of all such persons. The Use of the App does not include the provision of a mobile device or other necessary equipment to access it. To use the Website/App, User will require Internet connectivity and appropriate telecommunication links. We shall not have any responsibility or liability for any telephone or other costs which the User may incur in this respect.

         The User shall not in any way use the Website/App or submit to us or to the Website/App or to any user of the Website/App anything which in any respect to following:- is in breach of any law, statute, regulation or bylaw of any applicable jurisdiction; is fraudulent, criminal or unlawful; is inaccurate or out-of-date; may infringe or breach the copyright or any intellectual property rights  or privacy or other rights of us or any third party; may be contrary to our interests; is contrary to any specific rule or requirement that we stipulate on the Website/App. The User agrees not to access the Website/App without authority, interfere with, damage or disrupt any part; any equipment or network on which the Website/App is stored; any software used in the provision of the Website/App; or any equipment or network or software owned or used by any third party.

         The User hereby grants AgroStar an irrevocable, royalty-free, worldwide, assignable, sub-licensable license to use any material which User submits to us or the Website/App for the purpose of use on the Website/App or for generally marketing (by any means and in any media, including, but not limited to, on our website or app) our services. The User agrees to waive his/her  moral rights to be identified as the author and we may modify User’s submission.

         The User assumes sole responsibility for results obtained from the use of the Website/App, and for conclusions drawn from such use. Subject to clauses below, we shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to us by User in connection with the Website/App, or any actions taken by us at User’s direction.

Services

         The AgroStar App is a mobile application where registered users would be able to access various information related to agriculture like weather forecasts, weather conditions, crop related advice and information, news on agricultural products and agriculture related information, market prices.

         The App has been prepared in and is downloadable in India in accordance with the Indian law. If the Website/App is accessed by User from outside India, the User should ensure that such download is permissible and is in accordance with the laws of such jurisdiction. The User is required to intimate itself about the latest feature and services available on the Website/App. The information on the Website and App may be out of date and AgroStar makes no commitment to update these materials on the App/ Website.

         The Website and App may be upgraded from time to time with new features and services. The User agrees that AgroStar may collate, compile, archive use, transfer, create databases out of or otherwise deal with User’s personal data and use any part of it:

(a) as reasonably necessary provide Service;

(b) Service improvement and development of new products and/or services;

(c) to inform and/or get in touch with Users about the availability of or engage in direct marketing efforts for newer products and/or services or AgroStar or the suppliers or counter-parties (and for that purpose share Client or User’s personal data with those third parties), unless the User has in each case opted out of receiving such communications.

Independence from Platforms

         The App is independent of any platform on which it is located. AgroStar is not associated, affiliated, sponsored, endorsed or in any way linked to any platform operator, including, Apple, Google, Android or RIM Blackberry (each being an “Operator”). The download, installation, access to or use of the App by User is also bound by the terms and conditions of the Operator. 

Charges

         Membership on the Website/App is free for users. AgroStar does not charge any fee for browsing and buying on the Website/App. AgroStar reserves the right to change its Fee Policy from time to time. In particular, AgroStar may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website/App. In such an event AgroStar reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Website/App and such changes shall automatically become effective immediately after they are posted on the Website/App. Unless otherwise stated, all fees shall be quoted in Indian Rupees (INR) . User shall be solely responsible for compliance of all applicable laws including those in India for making payments to AgroStar Internet Private Limited.

Disclaimer: Pricing on any product(s) as is reflected on the Website or on the App, due to some technical issue, typographical error or product information published may be incorrectly reflected and in such an event seller may cancel such your order(s).

Payments

         The Price List for each product displayed on the Website/App represents the full retail price (inclusive of all taxes unless specified otherwise) for said product. User shall pay for such product using one of the payment options available with AgroStar. The Price List mentions the prices of each product and the User shall pay in Indian Currency (i.e. Indian Rupee). We reserve our right to change the prices of the product and services and the availability of the same at our sole discretion. 

         AgroStar will allow the user to buy product using one or more of the following forms of payments:

  • Cash on Delivery
  • Credit Cards
  • Internet Banking
  • Debit Cards
  • AgroStar Wallet
  • Any other mode of payment, as may be decided and made available by AgroStar.

         Please note that payment can be made only in India Rupees and all the above payment instruments must have been issued by entities operating in India and subject to Indian regulations.

         Payments made by credit card or any other mode as mentioned above should be received by us on time. If for any reason we do not receive payment from the credit card issuer or any agent involved in any of the above payment modes, User agrees that User shall pay all amounts due upon demand by us.

Limitation of Liability

         We shall not be liable if for any reason, the Website/App are unavailable for any time or for any period. We make no warranty that User’s access to the Website/App will be uninterrupted, timely or error-free. While we endeavour to ensure that information and materials on the Website and App are correct, no warranty or representation, express or implied, is given that they are complete, accurate, up-to-date, fit for a particular purpose and, to the extent permitted by law, we do not accept any liability for any errors or omissions. The User understands and hereby agree that, except as otherwise expressly stated and to the extent applicable by law, in no event will AgroStar and its affiliates be liable to any user or any other party for any damages, including but not limited to direct, indirect, special, consequential, or exemplary damages. The User understands and agrees that its use of the Website and App and is conditioned upon the User’s waiver of any right against AgroStar and its affiliate, for damages or losses resulting from your use of the Website/App.

Disclaimer of Warranties

          AgroStar makes no warranties regarding the safety of the Website/App and the accuracy of the content thereon. Each party represents and warrants that it shall perform its obligations so as to comply with applicable Central, State and Local Laws, Ordinances and Regulations. The User warrants that it own or otherwise have sufficient rights to grant the license granted to its proprietary material in compliance with all applicable laws and regulations including but not limited to any Indian patent, copyright, trademark, or trade secret law or regulation.  Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Intellectual Property Rights

          The AgroStar services and materials made available on the Website/App, and their selection and arrangement inclusive of trademarks, service marks, information and content, whether registered or not, are the sole property of AgroStar (“AgroStar Property”).The user acquires no right, titles or interest in any of the “AgroStar Property”. The User will not (and will not allow any third party to) copy, modify, or have any rights over AgroStar property, except as expressly provided herein.

AgroStar’s Replacement Guarantee*

          The return policy period (AgroStar’s Replacement Guarantee) depends on the product category and the seller. Kindly see our return policy period applicable for different categories. If at the time of delivery and/or within the applicable return policy period, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s from the seller subject to the following terms and conditions:

  • Notify us of any defects in the product/s at the time of delivery of the product/s and/or within the applicable return policy period and the same product/s will be replaced in return of the defective product/s.
  • Replacement can be for the entire product/s or part/s of the product subject to availability of the same with the seller.

Following products shall not be eligible for return or replacement:

  • Damages due to misuse of product;
  • Incidental damage due to malfunctioning of product;
  • Any consumable item which has been used/installed;
  • Products with tampered or missing identification numbers;
  • Any damage/defect which are not covered under the manufacturer’s warranty
  • Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered;
  • Anything which is ‘made to order’ on customer’s request

Returns Policy

         Return is defined as the action of giving back the item purchased by the User on the AgroStar Website/App. Following situations may arise:

  • Item was defective
  • Item was damaged during the Shipping
  • Products was / were missing
  • Wrong item was sent
  • Return could also result in refund of money in most of the cases.

         We encourage the Buyer to review the listing before making the purchase decision.

         Buyer needs to raise the return request within the return period applicable to the respective product. Once Buyer has raised a return request by contacting us on Our Toll Free Number,

         On certain select days as specified by AgroStar, separate policies may be applicable. For returning products, the following parameters needs to be ensured by the Buyer:

  • Seeds: Should be “New” and returned with original packaging
  • Crop Protection/Nutrition Products: Should be “New” and returned with original packaging
  • Bottled Products: Should be “New & Unopened”
  • Hardware Products: Should be “New” and returned with original packaging
  • If the product being returned is not in accordance with the above parameters, then user shall not be entitled to any refund of money.

Replacement Policy

         Replacement is the action or process of replacing something in place of another. A Buyer can request for replacement whenever he is not happy with the item, reason being Damaged in shipping, Defective item, Item(s) missing, wrong item shipped and the like.

         Buyer needs to raise the replacement request within the return period applicable to the respective product. Once Buyer has raised a replacement request by contacting Us on the Toll Free Number provided on the Website/App. Once the replacement request has been raised, the following steps shall be followed: Buyer is asked for “Reason for Return”. Among others, the following are the leading reasons:

  • Shipping was damaged
  • Item was defective
  • Item Dead on Arrival
  • Item(s) were missing
  • Wrong item sent

Privacy Policy

         We view the protection of User’s privacy as a very important principle. We understand clearly that the User and User’s Personal Information is one of our most important assets. The User may submit and /or personal information with AgroStar as a part of services offered herein. The personal information of the user would be stored and used as per applicable law and privacy policy of AgroStar.

          AgroStar built the AgroStar Farmer App as a free app. This SERVICE is provided by AgroStar at no cost and is intended for use as is. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

         If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

         The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at AgroStar App, unless otherwise defined in this Privacy Policy.

Information Collection and Use

          For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to User’s name, address, location, pictures. The information that we request is will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you.

Log Data

          We want to inform you that whenever Users use our Service, in case of an error in the app we collect data and information (through third party products) on User’s phone called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, configuration of the app when utilising our Service, the time and date of your use of the Service, and other statistics.

Service Providers

         We may employ third-party companies and individuals due to the following reasons: to facilitate our Service, to provide the Service on our behalf; to perform Service-related services; or, to assist us in analyzing how our Service is used.

          We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

          We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

         This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these third party websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Indemnification

          The User agrees to indemnify, defend and hold harmless, AgroStar and its affiliates from any and all loss, damage or liability including reasonable attorney’s fees arising from any third-party claim, action or allegations of infringement based on:information, content or data submitted by user in connection with the Website/App; User’s use of the Website/ App in breach of any term or condition in the User Agreement; any violation of an applicable law, regulation or rights of another including misrepresentation and fraudulent conduct; breach of User representations and warranties as set forth herein.

Dispute Resolution

         Any dispute, difference or question which may arise at any time hereafter between the parties hereto and touching upon the true construction of this or rights and liabilities of the Parties hereto shall be resolved amicably according to the provisions of the Arbitration and Reconciliation Act, 1996 or any statutory modifications or re-enactment thereof for the time being in force. The arbitration proceedings shall be conducted in Mumbai. The language for such arbitration proceedings shall be English. This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising out of this Agreement shall be submitted to the jurisdiction of Mumbai Courts.

Entire Agreement

         These Terms and Conditions shall govern the relationship between AgroStar and the User. If you have any questions about them, please contact us at hello@agrostar.in or on our registered contact number provided on the Website/App.